Triage can support your business from a role out of new PC’s to a refit of a supermarket. We have field service teams across the UK and Europe, with TVS SCS Rico Logistics services we can offer a broad range of services. Triage can manage your inventory and ensure service excellence throughout the journey.

Call Management

• Call validation and support
• Warranty management
• Exchange process management
• Returns management
• Real time web based reporting

Inventory Management

• Warranty management
• Demand planning
• Procurement
• Logistics and positioning
• Warehousing and drop locations

Supplier Management

• Support for bid management
• Assembly and management of 4th party vendors
• External repair management
• Strategic planning and purchasing

Logistics Management

• Technical couriers
• Demand planning and forecasting
• Buffer and consignment stock management
• Repair and returns administration
• Forward and reverse logistics flows
• VMI (Vendor Managed Inventory)

Contact us