Triage ServicesTechnical Field Services | Triage Services UK

Technical Services

Triage can support your business from a role out of new PC’s to a refit of a supermarket. We have field service teams across the UK and Europe, with TVS SCS Rico Logistics services we can offer a broad range of services. Triage can manage your inventory and ensure service excellence throughout the journey.

Call Management

  • Call validation and support
  • Warranty management
  • Exchange process management
  • Returns management
  • Real time web based reporting

Inventory Management

  • Warranty management
  • Demand planning
  • Procurement
  • Logistics and positioning
  • Warehousing and drop locations

Supplier Management

  • Support for bid management
  • Assembly and management of 4th party vendors
  • External repair management
  • Strategic planning and purchasing

Logistics Management

  • Technical couriers
  • Demand planning and forecasting
  • Buffer and consignment stock management
  • Repair and returns administration
  • Forward and reverse logistics flows
  • VMI (Vendor Managed Inventory)

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